How do paperless billing statements work?
This service provides you with an easy way to view your billing statements online. Instead of receiving your paper document via the USPS, we will send you an email notification when a billing statement is generated. Simply click the link in the email and login to the secure website to view your billing statement.
How do I register?
Click back to exit the FAQs and go to “Enroll Today! Click Here” from the login page. To enroll, you will need an email address, your account number and your enrollment token (which is printed in the bottom left corner of your paper billing statement). Once you have enrolled, you will receive a validation email to confirm your registration. Please click the link in that email to complete registration. If you do not receive the validation email in your inbox within 10 minutes, please check your “spam” or “junk” folder and mark the email as “safe” or “not spam” so you can receive emails from us in the future.
Can I register multiple accounts?
The initial enrollment process enrolls one account. If you have multiple accounts to register, you can add accounts from the “Account Settings” tab after you have enrolled and logged in.
How long will my billing statement be available online?
Billing statements are available online for 1 year.
How much does it cost?
Paperless billing statements are free.
Will my paper billing statement still be mailed to me?
No. When you register online for paperless billing statements, you will receive an email notification that your statement is available online.
Can I change my password and email address myself?
Yes, you can change both in the account settings tab.
I have forgotten my password, how do I recover it?
You may reset your password by clicking the "Forgot your password?" link on the login page.
How will I know when I have a new statement?
You will receive an email notification when a new statement is available.
Will my statement look the same online?
Your online statement will be an exact replica of the document you are used to getting in the mail.
Can I easily print and save my statement?
We use the PDF format for storing and displaying your statements which makes it very easy to print or save it to your computer. Click here to get the free Acrobat® Reader®.